• Email Marketing

Transform Your Transactional Emails: Get the Best Templates Now

  • Liza Pylypenko
  • 13 min read
Transform Your Transactional Emails: Get the Best Templates Now

Intro

Want to give your transactional emails a boost? Tired of using the same boring templates over and over again? Well, it's time to mix things up! You can now take your transactional emails to the next level with some amazing templates that are easy to customize to fit your unique brand.

No need to be an email marketing expert, with just a few clicks you can create emails that look stunning and get your customers engaged.

So don't wait any longer, give your transactional emails a facelift and get your hands on the best templates out there today!

What is transactional email?

Transactional emails are like little digital notes from a website or app to you. They usually pop up after you do something, like sign up for an account, reset your password, or buy something. The idea is to keep you in the loop and let you know what's going on. And for businesses, it's a great way to build a friendly relationship with their customers.

Benefits of using transactional emails

Using transactional emails can be a game-changer for businesses. Here are a few reasons why:

  • More peeps paying attention: Transactional emails tend to have high open and click-through rates, which means more of your customers will be paying attention to what you have to say.
  • Better chance of getting to their inbox: Because these emails are triggered by something the customer did, email providers often give them priority. So, you have a better chance of getting your message to your customer's inbox.
  • Building a relationship of trust: Sending a professional and well-designed transactional email shows your customers that you're on the ball and trustworthy.
  • Making their experience smoother: Transactional emails help keep your customers in the loop and informed, making their experience with you even better.
  • Boosting conversions: By confirming important details and providing relevant information, transactional emails can encourage your customers to take the next step, like making a purchase or trying out a new feature.

So, transactional emails are a powerful tool that can help keep your customers engaged, build trust, and boost conversions. Sounds like a win-win, right?

Types of transactional emails

Transactional emails come in all shapes and sizes, here are some of the most common ones:

  1. Order Confirmations: You know when you buy something online, and you get an email that says "thanks for your order"? That's a transactional email!
  2. Shipping Update: This one tells you when your package is on its way and gives you a general idea of when you can expect it to arrive.
  3. Account Creation: When you make a new account on a website or app, you'll usually get a confirmation email. This one will have your login information and any other important details you need to know.
  4. Password Reset: If you forget your password, this email will come to the rescue. It'll give you instructions on how to reset it.
  5. Payment Confirmation: If you make a payment, you'll get a transactional email that confirms the payment went through and has all the details about the transaction.
  6. Welcome Emails: When you sign up for a newsletter or create an account, you might get a welcome email. This one is just a friendly "hello" from the brand, along with some helpful information to get you started.
  7. Feedback Requests: Sometimes companies will send you a follow-up email asking for your thoughts on your experience. They might include a survey or form for you to fill out.
  8. Abandoned Cart: If you put something in your shopping cart and don't check out, you might get an email reminding you to finish your purchase.

How to create transactional emails

Alright, let's break it down into simpler terms! Here's how to create transactional emails that are friendly and conversational:

Step 1: What's the goal?

Start by figuring out what you want the email to achieve. For example, do you want to say thanks for an order, let someone know their package is on the way, or welcome them to your site?

Step 2: What triggers it?

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Decide what needs to happen for the email to be sent, like someone making a purchase, resetting their password, or leaving something in their cart.

Step 3: Make it pretty

Make sure the email looks good and matches your brand. Keep the text short and sweet, and only include information that's important for the email's goal.

Step 4: Test it out

Send the email to yourself and some friends to make sure everything looks good and works properly. Make changes if needed.

Step 5: Automate it

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Connect the email to your website or app, so it's sent automatically when the trigger happens.

Step 6: Keep an eye on it

Keep track of how the email is doing by looking at metrics like how many people opened it and clicked on links. Make changes if needed to make it better.

And that's it! With these steps, you can create transactional emails that are friendly, and helpful, and make your customers feel valued.

Note: When creating your transactional email templates, it's significant to consider factors that can impact your email deliverability, such as email authentication and reputation management. You can learn more about these topics in this guide on How to Improve Your Email Deliverability

HTML email receipt template

This is an HTML code for an email receipt for an online order. The email starts with a header that has the title "Your Order Receipt" and then a main content that thanks the customer for their order and provides a summary of what they bought. The items in the order are displayed in a table with columns for Item, Quantity, and Price. The table has a footer that shows the total of the order. Additionally, the email includes a message indicating that the order will be shipped soon and that the customer can contact the store if they have any questions.

  <html>
    <head>
      <style>
        /* Add some fun styles to the email */
        body {
          font-family: Arial, sans-serif;
          background-color: #f9f9f9;
        }

        .header {
          background-color: #ffcc00;
          padding: 20px;
          text-align: center;
        }

        .header h1 {
          margin: 0;
          color: #333;
          font-size: 24px;
        }

        .content {
          padding: 20px;
        }

        table {
          width: 100%;
          border-collapse: collapse;
        }

        table th,
        table td {
          padding: 8px;
          border: 1px solid #ddd;
        }

        .total {
          font-weight: bold;
        }
      </style>
    </head>
    <body>
      <!-- Add a cheerful header for the email -->
      <div class="header">
        <h1>Your Order Receipt!</h1>
      </div>

      <!-- Add the main content of the email -->
      <div class="content">
        <p>Hey there! Thanks for shopping with us. We wanted to show you a quick breakdown of your order:</p>

        <!-- Add a table to show the items in the order -->
        <table>
          <thead>
            <tr>
              <th>Item</th>
              <th>Quantity</th>
              <th>Price</th>
            </tr>
          </thead>
          <tbody>
            <!-- Use a loop to add a row for each item in the order -->
            <tr>
              <td>Example Item</td>
              <td>1</td>
              <td>$10.00</td>
            </tr>
          </tbody>
          <tfoot>
            <!-- Add a row for the total at the bottom of the table -->
            <tr>
              <td colspan="2" class="total">Total:</td>
              <td class="total">$10.00</td>
            </tr>
          </tfoot>
        </table>

        <!-- Add some personal touches to the email -->
        <p>We hope you love your purchase! If you have any questions or need anything, just give us a shout. We're here to help.</p>
      </div>
    </body>
  </html>

This template has a similar structure to the basic one, but with a few extra touches to make it more friendly and conversational, like a cheerful header, personal touches in the main content, and more playful styling. Feel free to customize it further to make it even more personal and fitting for your brand.

Tip: If you're looking to improve your email marketing strategy, you can use Ranktracker's keyword finder tool to identify profitable keywords and create targeted email campaigns.

This is what the sent email will look like:

Email example

Invoice email template HTML

So you're looking for a sweet HTML invoice transactional email template, huh? Well, creating one is easier than you might think. Basically, you'll want to include a few key elements in your template:

  1. Start off with a header that's got your company logo and name, and a friendly greeting to your recipient.
  2. Next up, all the invoice details like the invoice number, date, payment due date, etc.
  3. You'll want to list out the items or services you're billing for, with a description, unit price, and total amount.
  4. Make sure you've got the total amount due, including taxes and fees, all figured out.
  5. Give your recipient all the payment instructions they need, like the payment method and any relevant details (like bank account info or a link to pay online).
  6. Wrap it up with a footer that has your company's contact info, like your address, phone number, and email.

With these elements in place, you'll have a snazzy HTML invoice transactional email template that'll make getting paid a breeze.

Note: Building an HTML email is pretty similar to making a regular ol' website. You just use HTML code to lay out the text, images, and other elements in the way you want them to look. It's a simple process that can make a big impact on the appearance and effectiveness of your emails. Have fun with it!

Here is a simple HTML invoice email template example:

  <html>
  <head>
    <style>
      table {
        width: 100%;
        border-collapse: collapse;
      }
      th, td {
        border: 1px solid black;
        padding: 8px;
        text-align: left;
      }
    </style>
  </head>
  <body>
    <table>
      <tr>
        <td colspan="2" style="background-color: lightgray; text-align: center;">
          <img src="your_logo.png" alt="Your Company Logo" width="150" height="150">
          <h2>Your Company Name</h2>
        </td>
      </tr>
      <tr>
        <td colspan="2">
          <h3>Invoice</h3>
        </td>
      </tr>
      <tr>
        <td style="width: 50%;">
          Invoice Number: #123456<br/>
          Invoice Date: 01/01/2023<br/>
          Due Date: 01/15/2023
        </td>
        <td style="width: 50%; text-align: right;">
          <strong>Customer Information:</strong><br/>
          John Doe<br/>
          123 Main St<br/>
          Anytown, USA 12345
        </td>
      </tr>
      <tr>
        <td colspan="2">
          <table>
            <tr>
              <th>Item</th>
              <th>Description</th>
              <th>Unit Price</th>
              <th>Amount</th>
            </tr>
            <tr>
              <td>1</td>
              <td>Item 1</td>
              <td>$10.00</td>
              <td>$10.00</td>
            </tr>
            <tr>
              <td>2</td>
              <td>Item 2</td>
              <td>$20.00</td>
              <td>$40.00</td>
            </tr>
            <tr>
              <td colspan="3" style="text-align: right;">Total:</td>
              <td>$50.00</td>
            </tr>
          </table>
        </td>
      </tr>
      <tr>
        <td colspan="2">
          <p>
            <strong>Payment Instructions:</strong><br/>
            Please make payment to the following bank account:<br/>
            Account Number: 123456<br/>
            Bank Name: ABC Bank<br/>
            Swift Code: ABCDEFGH
          </p>
          <p>
            Or, pay online via the following link:<br/>
            <a href="https://your_payment_link.com">https://your_payment_link.com</a>
          </p>
        </td>
      </tr>
      <tr>
        <td colspan="2" style="background-color: lightgray; text-align: center;">
          <p>
            Your Company Name<br/>
            123 Main St<br/>
            Anytown, USA 123
  ...

This is what the sent email will look like:

Email example

Payment successful email template HTML

So you want to send a payment successful email that's not all business-y, huh? No problem! Here's a simple HTML template that's got a friendly vibe:

  <html>
    <head>
      <style>
        /* Add some styles here to make it look nice */
      </style>
    </head>
    <body>
      <header>
        <img src="[Your company logo URL]" alt="[Your company name]">
      </header>
      <main>
        <h1>Hooray! Payment Received!</h1>
        <p>Hi [Customer name],</p>
        <p>Just wanted to give you a virtual high five 🙌 for sending over your payment of [Payment amount]. We really appreciate your business!</p>
        <p>If you have any questions or concerns, just let us know. We're here to help.</p>
        <p>Take care,</p>
        <p>[Your company name]</p>
      </main>
      <footer>
        <p>Address: [Your company address]</p>
        <p>Phone: [Your company phone number]</p>
        <p>Email: [Your company email]</p>
      </footer>
    </body>
  </html>

With this template, you've got a header with your company logo, a main section with a fun and friendly payment-received message, and a footer with your company information. Feel free to add your own styles and customization to make it perfect for your brand!

This is what the sent email will look like:

Email example

Other useful templates

If you're looking to send some emails that are more on the friendly side and less on the boring corporate side, then check out these transactional email templates:

  • Welcome email — Say hi to your new subscribers or customers with a warm welcome! Let them know you're excited to have them on board.
  • Order confirmation — Yay! Someone just ordered from you! Send them a confirmation with all the deets like the order number, what they ordered, and when they can expect it.
  • Shipping update — Time to send a heads-up to your customer that their order is on the way! Add a tracking number so they can see where their package is at all times.
  • Password reset — Oops, someone forgot their password. No worries, just send a friendly email to help them reset it.
  • **Account verification **— Make sure your customer's email address is legit with a quick verification email.
  • Abandoned cart reminder — Did someone leave something behind in their shopping cart? Send a friendly reminder and see if they want to finish their purchase.
  • Referral program invite — Invite your customers to spread the word about your business and earn some sweet rewards in the process!

These templates can get the job done while still keeping that friendly tone you're looking for. Mix and match, add your own personal touch, and you'll be sending emails your customers will love in no time!

Transactional email services

Transactional email services make sending high-volume emails to your customers super easy. Think of them like your personal email ninja! They come with a bunch of pre-designed templates for all kinds of triggered communications, like order confirmations, shipping updates, and password resets.

So, instead of struggling with HTML and coding, as I did above, you can just pick the template that best fits your needs, give it a quick custom touch, and boom! Your email is on its way. To optimize your transactional emails and improve your email deliverability, you can use a tool like Ranktracker for backlink tracking and website audit reports.

Pay attention to what’s listed below - these services are designed specifically for transactional emails, so they make sure your messages actually reach your customers' inboxes. Plus, you get to keep an eye on how your emails are performing with analytics. To optimize your transactional emails and improve your email deliverability, you can use a tool like Ranktracker for backlink tracking and website audit reports.

Postmark

They're a real lifesaver if you're looking to send some awesome transactional emails. You know, the ones like receipts, password resets, order confirmations, and all that good stuff.

Postmark has got you covered with pre-designed templates that you can start using right away. And the best part? You can customize the HTML, CSS, and all the nitty-gritty details to make sure the emails match your brand's voice and personality.

Their templates are designed to look fantastic on any device — from big ol' desktops to tiny smartphones. And with Postmark's email delivery service, you won't have to worry about your emails getting lost in spam folders. They'll land right in your customers' inboxes, every time. So if you're looking for a quick, easy, and reliable way to send awesome transactional emails, check out Postmark transactional email templates.

Mailtrap

Mailtrap is like a sandbox for your emails. Instead of sending them directly to your customers, you can send them to Mailtrap first to make sure they look just the way you want. This way, you can catch any mistakes before they reach your customers and avoid any embarrassing mix-ups.

But Mailtrap is more than just a tester. You can also use it to create custom templates for all your transactional emails. This way, you can make them more personal and on-brand for your business. And when you're ready to send the real deal, Mailtrap will give you all the insights you need to see how well your emails are performing.

If you're looking to send transactional emails with confidence, then give Mailtrap a try. It's like having a safety net for your emails and a tool to help you take your customer communication to the next level.

MySignature

Think about all the boring order confirmations, shipping updates, and password reset emails you send out. MySignature can help you spice them up a bit and make them a little more personal. You can create custom transactional email templates that match your brand and add a touch of your own personality.

And the best part? MySignature email tracker can keep an eye on your emails for you and let you know when someone has opened them or clicked on any links. This way, you can see what's working and make any changes if needed.

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Plus, MySignature can play nicely with other tools you use for your business, like your e-commerce platform or email marketing software. So, you can send out all your transactional emails in one smooth flow.

Conclusion

Transactional emails are a crucial part of communicating with your customers. They're the emails that are sent as a result of specific actions, like making a purchase, resetting a password, or leaving items in a shopping cart.

These emails give you a chance to build trust with your customers and keep them in the loop. And let's be real, who doesn't love getting updates about their order or payment confirmation? They can also help boost conversions, which is always a good thing.

Just figure out what your goal is, determine the trigger, design the email, test it, automate it, and keep an eye on how it's performing. I even threw in a sample HTML email receipt template to get you started.

In short, transactional emails are a must-have for any business that wants to keep its customers informed and happy.

Liza Pylypenko

Liza Pylypenko

PR and Marketing

For the past several years, I've navigated the PR and marketing directions with a keen expertise in email infrastructure and product marketing. This journey has equipped me with strategic knowledge and inspired me to document my learnings to help foster business growth. My mission is to offer readers a comprehensive view into the intersection of performance-focused email marketing and the world of optimized email communication.

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